Glow Manor — Shipping Policy

Finding the right lamp for your home should feel just as easy as switching it on once it arrives. That's why we've built our shipping process around being simple, dependable and upfront, so there are no surprises between checkout and your doorstep.

Free delivery, UK-wide We cover the cost of delivery on every order within the United Kingdom, so the price you see at checkout is the price you pay — no hidden shipping fees. At the moment we deliver to UK addresses only, and every order is carefully packed before it leaves us.

How long it takes

• Processing time: orders are typically prepared for dispatch within 1–2 business days.
• Transit time: once shipped, delivery usually takes 3–7 business days.
• Total delivery time: most orders arrive within 4–9 business days of being placed.

If something's delayed We always aim to deliver within the timeframes above, but occasionally things like busy periods, weather or courier delays can push things back. If that happens with your order, we'll keep you posted so you're never left wondering.

Questions about your delivery? Our team is happy to help — just email us at support@glowmanor.co.uk any time.